Privacy Policy

Moment Incentive Travel (“Moment Incentive Travel,” “MIT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information, or otherwise interact with Moment Incentive Travel.

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1. Information We Collect

Depending on how you interact with us, we may collect information such as:

·       Name

·       Email address

·       Telephone number

·       Company or organization

·       Job title

·       Information submitted through website forms or inquiries

·       Information you voluntarily provide when requesting travel, meeting, incentive, sourcing, or event-related services

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If you become a client or participate in a travel program managed by Moment Incentive Travel, we may collect additional information necessary to provide travel and event-related services. This may include traveler details, travel preferences, flight information, emergency contact information, identification information, dietary or accessibility information, and other information necessary to coordinate a program.

Additional notices or agreements may apply when we collect information for a specific travel program.

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2. How We Use Your Information

We may use personal information to:

·       Respond to inquiries and requests

·       Communicate with prospective and existing clients

·       Prepare proposals, destination recommendations, budgets, or travel programs

·       Provide incentive travel, meetings, events, sourcing, and related services

·       Coordinate with hotels, airlines, destination management companies, transportation companies, venues, technology providers, and other travel or event partners

·       Operate and improve our website

·       Analyze website performance and visitor activity

·       Maintain business records

·       Protect our business, clients, travelers, and systems

·       Comply with legal and regulatory obligations

·       Send marketing communications where permitted by law

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You may unsubscribe from marketing communications at any time using the unsubscribe option included in the communication or by contacting us.

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3. Cookies and Website Analytics

Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use the website and improve its performance.

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These technologies may collect information such as your IP address, device type, browser, pages viewed, time spent on the website, referral source, and interactions with website content.

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Third-party website, hosting, analytics, advertising, or marketing providers may also use cookies or similar technologies in connection with their services.

Where required by applicable law, you may be provided with options to manage your cookie preferences.

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4. How We Share Information

We do not sell personal information for money.

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We may disclose information when reasonably necessary to operate our business or provide requested services, including to:

·       Hotels and resorts

·       Airlines and transportation providers

·       Cruise lines

·       Destination management companies

·       Tour and activity operators

·       Event venues

·       Registration and event technology providers

·       Travel insurance providers

·       Payment processors

·       Website hosting and technology providers

·       Email and customer relationship management providers

·       Professional advisors, including attorneys, accountants, and insurance professionals

·       Contractors or service providers assisting Moment Incentive Travel

·       Government agencies or law enforcement where required by law

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When coordinating a travel or incentive program, certain traveler information may need to be shared with travel suppliers in order to complete reservations, fulfill services, meet security requirements, or accommodate traveler requests.

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5. International Travel and Data Transfers

Moment Incentive Travel provides services involving destinations and suppliers throughout the world.

When arranging international travel, personal information may be transferred to hotels, airlines, transportation providers, destination management companies, government authorities, and other service providers located outside the United States.

Privacy and data protection laws in those countries may differ from those in the United States.

We seek to limit information shared with travel partners to information reasonably necessary to provide the requested service.

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6. Sensitive Traveler Information

Certain travel programs may require information that is more sensitive than ordinary website information.

Examples may include:

·       Passport or government identification information

·       Date of birth

·       Emergency contact information

·       Dietary requirements

·       Accessibility requirements

·       Travel itineraries

·       Frequent traveler information

·       Information required by airlines, governments, or travel suppliers

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We collect and use this information only when reasonably necessary to provide travel or program services, comply with legal requirements, or respond to a traveler request.

Where appropriate, additional privacy disclosures or consent may be provided for individual programs.

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7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

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8. Data Security

Moment Incentive Travel uses reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage travelers and clients to avoid sending highly sensitive information through ordinary email unless specifically requested and an appropriate method of transmission has been provided.

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9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

·       Request information about personal information we maintain about you

·       Request access to certain personal information

·       Request correction of inaccurate information

·       Request deletion of certain personal information

·       Request a copy of certain information

·       Opt out of certain uses or disclosures of personal information

·       Withdraw consent where processing is based on consent

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These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us using the information listed below.

We may need to verify your identity before fulfilling certain requests.

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10. Sale or Sharing of Personal Information

Moment Incentive Travel does not sell personal information for monetary compensation.

Certain website analytics or advertising technologies may constitute “sharing,” “targeted advertising,” or similar activity under some state privacy laws.

If our practices change in a manner that creates additional privacy rights or opt-out requirements, we will update this Privacy Policy and provide applicable choices as required by law.

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11. Third-Party Websites and Services

Our website may contain links to hotels, airlines, destinations, tourism organizations, social media platforms, travel providers, or other third-party websites.

Moment Incentive Travel does not control the privacy practices of those third parties. Your interaction with third-party websites and services is governed by their respective privacy policies.

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12. Children's Privacy

Our website and business services are primarily intended for businesses and adult users.

We do not knowingly use our website to collect personal information directly from children under 13 without appropriate authorization.

Travel programs may include minors. In those circumstances, information regarding a minor may be provided by a parent, legal guardian, client organization, or authorized program participant when necessary to provide travel-related services.

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13. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where required, Moment Incentive Travel will honor applicable requests relating to access, correction, deletion, portability, or permitted opt-outs.

We will not discriminate against an individual for exercising privacy rights granted by applicable law.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised. Material changes may be communicated through our website or by other appropriate means where required by law.

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15. Contact Us

For questions about this Privacy Policy or requests regarding your personal information, please contact:

Moment Incentive Travel
MIT, LLC
Minnesota, United States

Email: info@momentincentives.com

Website: momentincentives.com